Welo is an online provider of home healthcare services via its professional health care partners. Welo relies on the Services performed by registered health care partners and acts merely as an agent of the partner in offering the Services.
Register on our Site
In order to register as a Welo Health partner, you may be required to provide personal information (such as identification or contact details) as part of a registration process. You agree that any registration information you give to Welo Health will always be correct and current. You agree not to register as a User or use the Services on behalf of any party other than yourself unless you have the legal authority to act as an agent on behalf of another individual or entity.
The use of the Services
You are granted a personal, revocable, limited, non-exclusive, non-transferable license to use the Site conditioned upon your continued acceptance and compliance with these Terms. You agree to use the Services only for purposes that are permitted by (i) the Terms and (ii) any applicable law, regulation and generally accepted practices or guidelines in the relevant jurisdictions. You agree not to access or attempt to access any Services by any means other than through the interface as provided by Welo Health, unless specifically allowed to do so in a separate written agreement with Welo Health. You agree not to engage in any activity that interferes with or disrupts the Services, or the servers and networks connected to the Services. You agree not to reproduce, duplicate, copy, sell, trade or resell the Services, unless otherwise agreed to in a separate written agreement with Welo Health. You agree that you are solely responsible for any breach of your obligations under the Terms and for the consequences, including any loss or damage that Welo Health may suffer, of any such breach.
Code of Conduct
You warrant that you will abide by all applicable local, state, national and international laws and regulations with respect to your use of the Services and that you will not interfere with the use and enjoyment of the Services by other users or with Welo Health’s management and operation of the Service. Prohibited conduct includes, but is not limited to, the following:
Privacy and Personal Information
Welo Health respect a user’s privacy and will take reasonable measures to protect it when entering the information on the Site.
When registering on our Site, we may require personal information of you. The information will solely be used for purposes of registering on the Site as a partner. We undertake that, unless you have consented thereto we will not add you to marketing material of additional Goods or promotions or disclose your personal information to any third party other than:
Welo Health may disclose your personal information in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property.
All Welo Health partners, service providers, employees are bound to confidentiality obligations before we make available to them a User’s personal information.
Welo Health undertake that we will never sell your personal information to any third party.
Welo Health will take all reasonable technical measures to ensure that a User’s personal information is kept secure and confidential and protected against unauthorised use, access or processing, accidental loss, disclosure or alternation. Upon a User’s request Welo Health will return a User’s personal information, alternatively confirm destruction thereof unless we are compelled to retain the information in terms of the applicable laws.
Whilst Welo Health will do all things reasonably necessary to protect your personal information and a User’s right to privacy in terms of the applicable law, Welo Health cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of a User’s personal information, whilst in Welo Health’s possession, made by third parties who are not subject to our control, unless such disclosure is as a result of Welo Health’s proven gross negligence.
Changes in Services and denial of registration
The form and nature of the Services that Welo Health provides may change from time to time without prior notice.
Welo Health may stop providing the Services (or any features within the Services) to Users generally, at Welo Health’s sole discretion, without prior notice.
Welo Health’s decision to register a User as a partner is within its sole discretion.
The Content is provided for informational purposes only and may or may not reflect the most current developments or information related to health care or otherwise. The Content on the Site should not be construed as medical advice or legal advice and does not necessarily reflect the views of Welo Health or its directors. Welo Heath acts as an agent of various Qualified health care practitioners in connection with the provision of services. References and links to third parties do not constitute an endorsement or warranty by Welo Health.
The User acknowledge and agree that Welo Health, or its licensors, own all legal right, title and interest in and to the Services, including the Content and all Welo Health’s trademarks, service marks, logos, brands and brand names, trade names and other distinctive identification (collectively “Welo Health Marks”), and any intellectual property rights that subsist in the Services, whether registered or not. The User acknowledge that the Services may contain information that is designated confidential by Welo Health and that a User shall not disclose such information without Welo Health’s prior written consent. If a User have been granted an explicit right to use Welo Health’s intellectual property in a separate written agreement, the User agree that such use shall be in compliance with that agreement. The User agree not to remove, obscure, or alter any proprietary rights notices, including copyright and trademark notices, which may be affixed to or contained within the Services. The User agree that in using the Services, it will not use any trademark, service mark, tradename, or logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
Services may include hyperlinks to other websites or content or resources. Welo Health may have no control over any websites or resources which are provided by companies or persons other than Welo Health. The User acknowledge and agree that Welo Health is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources. The User acknowledge and agree that Welo Health is not liable for any loss or damage which may be incurred by the User as a result of the availability of those external sites or resources, or as a result of any reliance placed by a User on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.
Limitation of Liability
Under no circumstances will Welo Health or its affiliates, directors or employees be liable to Users for any direct, indirect, incidental, consequential, special or exemplary damages arising from any provision of the Terms or your use of the Site. THE USER SPECIFICALLY ACKNOWLEDGE THAT WELO HEALTH SHALL NOT BE LIABLE FOR USER CONTENT, CONTENT PRODUCED BY THIRD PARTIES AND DISPLAYED ON OR THROUGH THE SERVICES, OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH THE USER.
In the event a User are dissatisfied with or dispute these Terms, the Site, or any Content, your sole right and exclusive remedy is to terminate the use of the Site.
The User agree to defend, indemnify, and hold harmless Welo Health, its members, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (A) your use of and access to the Site; (B) the User’s violation of any provision of the Terms; (C) the User’s violation of any third party right, including without limitation any copyright, trademark, property, or privacy right. The Indemnity shall indefinitely survive the termination of the Terms and your use of the Site.
Changes to these Terms
Welo Health may make changes to the Terms from time to time. When these changes are made, any new Terms will be made available to Users from within, or through, the Services. You understand and agree that if you use the Services after the date as of which the Terms have changed, Welo Health will treat your use as acceptance of the updated Terms.
These Terms and any Services delivered in terms hereof are subject to the applicable laws of the Republic of South Africa and by registering to this Site you agree to be bound by the jurisdiction and governing law.
In the event of any dispute arising between a User and Welo Health, the parties hereby consent to the non-exclusive jurisdiction of the Gauteng North High Court of the Republic of South Africa.
The address provided on the Site will be deemed to be the delivery address for any legal notices (unless we are notified otherwise in writing) and Welo Health elect the registered business address as its address for the receipt of any legal notices.
A User is not permitted to cede, assign or otherwise transfer your rights and obligations in terms of these Terms to any third party.
Any failure on the part of Welo Health to enforce any right in terms hereof shall not constitute a waiver of that right.
If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
These Terms contain the entire agreement between us and is binding. No amendment or alternation thereto shall have any force or effect unless a copy of these Terms are printed and such amendment is signed by an authorised representative of Welo Health.